Shipping policy
Thank you for shopping with Maison Esty.
We are committed to delivering your order as quickly and efficiently as possible.
Processing Time
All orders are processed within 1–3 business days after payment is received. Orders are not processed, shipped, or delivered on weekends or holidays.
Shipping Time
Once your order has been processed, please allow 5–7 business days for shipping and delivery within the United States.
Please note that shipping times are estimates and may vary due to factors beyond our control, including carrier delays, weather conditions, or high order volumes.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing tracking information so you can monitor your package's progress.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. Maison Esty is not responsible for orders shipped to incorrectly entered addresses.
Lost or Delayed Packages
If your package is lost or significantly delayed, please contact us at [your email address], and we will do our best to assist you.
Contact Us
If you have any questions regarding your order or our shipping policy, please contact us at:
Email: MAISONESTY@AFRICANLUXE.INFO
Thank you for choosing Maison Esty.